
FAQs
Get the Facts
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Office equipment: every 12 months
Construction equipment: every 3 months
Safety switches: every 6 months
Retail and manufacturing: every 6–12 months
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The appliance will be labelled "Do Not Use." We will provide a detailed report with recommendations for repair or replacement.
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All portable electrical equipment, including power tools, kitchen appliances, office equipment, extension cords, and safety switches.
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Testing is not mandatory for residential properties but highly recommended to prevent electrical hazards.
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Failure to comply with Australian safety standards can result in fines, legal liability, and increased risk of fire or injury.
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Yes, we offer automated reminders and scheduled testing plans tailored to your business needs.
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It depends on the number of appliances. On average, we can test 20–30 items per hour.
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Yes, you will receive a detailed report with test results, failed items, and retesting recommendations.
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Yes, all Lou-Gra technicians are fully certified and follow AS/NZS 3760 guidelines.
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Yes, we offer after-hours and weekend appointments to minimize disruption.
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We work with offices, manufacturing, construction, retail, hospitality, and healthcare facilities.
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Yes, we provide volume-based discounts and competitive pricing for ongoing contracts.
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Yes, we have an offsite testing facility in Canberra where you can drop off equipment for discounted testing.
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We simulate a fault condition to verify that the RCD trips within the required time limit.
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A PAT (Portable Appliance Test) includes insulation, earth continuity, polarity, and leakage current tests to ensure appliances are safe to use.